FAQ – GMS Stroller Rental
Q: Are your strollers cleaned and disinfected before each rental?
A: Yes! All GMS strollers are disinfected with high-temperature steam and washed with a hypoallergenic detergent that is safe for babies . They are delivered in a clean vehicle to guarantee the best possible hygiene .
Q: What does a GMS stroller contain?
A: Each stroller includes:
• Parent console with cup holders
Storage under and behind the seat
• Swivel front wheels
• Adjustable 5-point harness
• Seat that reclines almost flat
Large adjustable canopy
Quick and easy folding
Q: Do you provide rain covers?
A: Yes, a reusable rain cover is included with each stroller.
⚠️ A fee of €50 will be charged if it is lost or not returned .
Q: Why rent a stroller?
A: The stroller is delivered directly to your hotel or resort near Disneyland Paris and collected at the end of your rental. You gain comfort and convenience during your visit — especially with long days spent walking in the parks .
Q: Why choose a GMS stroller rather than a playpen stroller?
A: Park strollers are often limited, uncomfortable , and their availability is not guaranteed. With GMS , you benefit from comfortable, safe, and ready-to-use equipment .
Q: Why provide a phone number?
A: So that we can contact you quickly and notify you of the delivery or collection of your stroller.
Q: Where do you deliver and pick up the strollers?
A: Free delivery and collection for Disney hotels near Disneyland Paris .
📍 This service is not available for rentals in Orlando or Florida .
Q: Do I need to be present for delivery or collection?
A: Yes, for Disney hotels , the presence of the guest is required .
Q: Weight and dimensions of strollers:
• Single: 9.5 kg
• Double: 12 kg
• Maximum load: 22.5 kg per seat (50 lbs)
Q: What accessories are included?
R: Parent console with cup holders and detachable reusable rain cover .
Q: What if the stroller isn't where I left it?
A: Check the intended parking area — park crews may have moved strollers .
Contact GMS if you cannot find it.
Q: What should I do if the stroller is very dirty upon return?
A: Treat her as if she were your own.
A cleaning fee of €20 may be applied if the stroller is returned very dirty .
Q: How do I cancel a reservation?
A: You can cancel at any time before delivery .
In case of late cancellation or missed time slot , fees may apply .